Help
The practical side of working together. What to send me, how changes and billing work, and what you own.
Before we start
- The Site Checkup30 minutes on where your site stands. You keep a written breakdown of what to fix first.
- What to send me to get startedYour logo, photos, the words you already have, and who holds the logins.
- How the fixed quote and build dates workA fixed price and a start date before anything starts. No hourly meter on the build.
- The 12-month term on a $0-down buildNo build fee up front when you take Steady or Busy for 12 months.
- Email and domain basicsThe domain, the hosting and the site are three different things. Email is often a fourth.
- How billing worksFixed price for the build, monthly for hosting and plans, time used for hourly help.
During and after
- How to ask for a change by emailEmail what you want changed. Estimate first, then it's done and you hear when it's live.
- What hosting coversOnline, fast and secure for $39 a month. Changes are separate.
- What an hour of help gets youTypical times for common jobs, from a price change to a new page.
- Monthly hours: Steady and BusyHosting plus a set of hours each month, for sites that change most months.
- Owning your site and domain, and leavingYou own it. Here's what you take with you if you ever leave.
- Backups and securityHTTPS, backups, updates and someone watching. Plus what not to send through a form.